CONDITIONS OF USE
Welcome to the online shop of Ticketboxcy. Ticketboxcy operates as part of (MSTASY HOLDING LTD) Ticketboxcy and its associates provide their services to you subject to the following conditions. Ticketboxcy’s sole role is to facilitate the transaction between the Event Organisers and Customers, i.e. the Booking process for tickets on a particular event on behalf of the Event Organisers. It does not facilitate the ticket prices nor does it determine the availability or location of the seating or the event. If you visit or shop within this website, you accept these terms and conditions as they are set out herewith. Please do read everything carefully.
Please review our Privacy Notice, which also governs your visit to our website, to understand our practices.
PRODUCTS AND SALES PROCESS
Ticketboxcy acts as the intermediary between the Event Organiser and the customer who wishes to purchase a ticket for a specific event. Ticketboxcy’s website can be searched so as to book a ticket via an event name, location and/or date in which the customer is interested in. During the booking process of the ticket the customer may specify the following: a. the venue section or price category b. the quantity of seats they wish to buy c. where relevant, the position of those seats. Once the particular is selected by the customer, Ticketboxcy shall provide and display to the customer the payment for the seating selected including any booking fees and/or any other fees applicable. The method of payment is only to be made to Ticketboxcy via all approved credit cards with and/or via PayPal. No other means of payment is accepted or is to be accepted by the Ticketboxcy. The payment shall be done via Ticketboxcy’s site and/or to any website needed as redirected by Ticketboxcy and the payment amount is to be charged accordingly. On completion of the booking of the ticket the online registration of the ticket shall be done in the name of the customer and a booking confirmation shall be sent to the email of the customer. Further details are given below on the mode of booking and details included.
All orders are confirmed via a receipt of confirmation email regarding the booked transaction and/or confirmation. The said email shall include among others details regarding the Ticket, the booking number of the transaction, ticket number, seat allocation and any sort of proof of payment which shall be deemed as necessary and issuable by the Event Organiser. Should the customer not receive an email including the aforementioned after booking a transaction, the customer is solely responsible and undertakes any liability to correspond to us via our electronic forms and/or any means of electronic correspondence available to inform us of the non receipt of the particular email confirmation and requests confirmation of completion of the booking process. Ticketboxcy shall not assume any responsibility nor any liability for any losses incurred if a customer fails to act in accordance with the aforementioned as set out herewith.
Canceling a ticket with Ticketboxcy can result in cancellation fees being applied by Ticketboxcy, as outlined below.
- Processing fees
- Administration fees.
When canceling any booking you will be notified via Email of the successful cancellation and cancellation fees incurred. Cancellations cannot be confirmed via telephone.
- Ticketboxcy enforces a 24 hour advance refund policy.
- Cancellations can be done via E-mail at email@example.com NO less than 24 hours in advance of the event in order to receive a refund.
- No refunds will be given for any cancellations made within 24 hours of the event.
- No refunds are available once the event has commenced.
- No refunds are given in case of non-appearance on the part of the customer.
The amount paid for a ticket as per booking confirmation is refundable only in the instance that the event is cancelled, moved to another date or if the details of the event are altered after the booking taken place. The customer however shall send a refund requested to us via our electronic forms and/or via any means of electronic correspondence available in the instance of an event cancellation and a refund shall be issued accordingly. Such return (including processing fees and administrator fees) as above described shall be payable by the Event Organiser to the customer
According to the new GDPR, 2016/679, for the protection of physical persons against the processing of personal data, we inform you that TICKETBOXCY collects and uses personal data during the checkout procedure. Therefore, we inform you that we collect personal data received during this procedure, based on the legal foundations that are permitted by the GDPR. Submission of your information constitutes your written consent for these specific processing reasons, according to your request. The applicants maintain the right of practicing all their rights derived by the said Regulation.
DISPATCH OF TICKETS
Tickets purchased via Ticketboxcy can be issued in the following formats only: A. E – Ticket: It is emailed directly with the booking confirmation email after the ticket is purchased. The particular ticket shall also be available for printing by the customer so it can be presented at the actual event.
When you visit Ticketboxcy or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing as herewith set out.
All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Ticketboxcy or its content suppliers and protected by international copyright laws. The compilation of all content on this site is the exclusive property of Ticketboxcy, with copyright authorship for this collection by Ticketboxcy and protected by international copyright laws. No use of any text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software or any content on this site is to be used without the prior consent of Ticketboxcy.
Ticketboxcy’ s trademarks and trade dress may not be used in connection with any product or service that is not Ticketboxcy’s, in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Ticketboxcy. All other trademarks not owned by Ticketboxcy or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Ticketboxcy or its subsidiaries.
LICENSE AND SITE ACCESS
Ticketboxcy grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of Ticketboxcy. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of Ticketboxcy. You may not frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of Ticketboxcy and our associates without express written consent. You may not use any meta tags or any other "hidden text" utilizing Ticketboxcy’s name or trademarks without the express written consent of Ticketboxcy. Any unauthorized use terminates the permission or license granted by Ticketboxcy. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of Ticketboxcy so long as the link does not portray Ticketboxcy, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Ticketboxcy logo or other proprietary graphic or trademark as part of the link without express written permission.
YOUR MEMBERSHIP ACCOUNT
If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. If you are under 18, you may use our website only with involvement of a parent or guardian. Ticketboxcy and its associates reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.
REVIEWS, COMMENTS, EMAILS, AND OTHER CONTENT
Visitors may post reviews, comments, and other content: and submit suggestions, ideas, comments, questions, or other information, so long as the content is not illegal, obscene, threatening, defamatory, invasive of privacy, infringing of intellectual property rights, or otherwise injurious to third parties or objectionable and does not consist of or contain software viruses, political campaigning, commercial solicitation, chain letters, mass mailings, or any form of "spam." You may not use a false e-mail address, impersonate any person or entity, or otherwise mislead as to the origin of a card or other content. Ticketboxcy reserves the right (but not the obligation) to remove or edit such content, but does not regularly review posted content. If you do post content or submit material, and unless we indicate otherwise, you grant Ticketboxcy and its associates a nonexclusive, royalty-free, perpetual, irrevocable, and fully sub licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant Ticketboxcy and its associates and sub licensees the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post: that the content is accurate: that use of the content you supply does not violate this policy and will not cause injury to any person or entity: and that you will indemnify Ticketboxcy or its associates for all claims resulting from content you supply. Ticketboxcy has the right but not the obligation to monitor and edit or remove any activity or content. Ticketboxcy takes no responsibility and assumes no liability for any content posted by you or any third party.
Ticketboxcy and its associates attempt to be as accurate as possible. However, Ticketboxcy does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by Ticketboxcy itself is not as described, the sole remedy of the customer is to correspond to us remedy is to inform us via our electronic forms and/or any means of electronic correspondence available and request a cancellation and a refund shall be issued accordingly.
By visiting Ticketboxcy, you agree that the laws of the Republic of Cyprus, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and Ticketboxcy or its associates.
Any dispute relating in any way to your visit to Ticketboxcy or to products you purchase through Ticketboxcy shall be submitted to confidential arbitration with the Republic of Cyprus except that, to the extent you have in any manner violated or threatened to violate Ticketboxcy’s intellectual property rights, Ticketboxcy may seek injunctive or other appropriate relief with any Court of the Republic of Cyprus and you consent to exclusive jurisdiction and venue in such courts. Arbitration under this agreement shall be conducted under the rules then prevailing of the Cyprus Arbitration Law. The arbitrators’ award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.
SITE POLICIES, MODIFICATION, AND SEVERABILITY
Please review our other policies, such as Returns policy, posted on this site. These policies also govern your visit to Ticketboxcy. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.
The amount paid for a ticket as per the booking confirmation is refundable only in the instance that the event is cancelled, moved to another date or if the details of the event are altered after the booking takes place or if the offered product is not as described. The customer however shall need to specify the reasons for such refund requested to us via our electronic forms and/or via any means of electronic correspondence available and request a cancellation and a refund shall be issued accordingly. Such return (including processing fees and administrator fees) as above described shall be payable by the Event Organiser to the customer.
TERMS AND CONDITIONS OF THE EVENT ORGANISER
The ticket is purchased by the customer and is issued in accordance with the terms and conditions set out by the Event Organiser. Where applicable the details of the Event Organiser shall be available via the booking confirmation. The Event Organiser reserves its rights in the instance that there is any breach of any of their terms and conditions or if any unacceptable behaviour by the customer is likely to cause damage, nuisance or injury and thus giving the right the Event Organiser to eject the customer from the Event.
DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY THIS SITE IS PROVIDED BY TICKETBOXCY ON AN "AS IS" AND "AS AVAILABLE" BASIS. TICKETBOXCY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, Ticketboxcy DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. TICKETBOXCY DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM TICKETBOXCY ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. TICKETBOXCY WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.